We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as Talent Acquisition Partner at Civica
You'll play a crucial role in running volume hiring campaigns, executing bulk hiring from selection, assessment, vetting through to handover to our People Operations Team for onboarding. You'll have the opportunity to own the process from end to end - working with stakeholders to ensure successful delivery to meet monthly intake requirements.
You'll work from our Melbourne office on a hybrid basis - and join our team of established TA partners who are contributing to Civica's goal of becoming a Global Govt Tech Champion.
What you will do to be successful in this role
Showcase your previous experience when it comes to executing and delivering volume hiring - for permanent & contract roles within the business
We're looking for someone with expertise when it comes to hiring for call centre & administrative roles. You'll need to have proven experience in this space as we will need you to hit the ground running
You'll know how to use data to hit numbers, and pivot when required. You understand data and can effectively report back to the business
You're comfortable working to pace & volume
Plan & project manage a bulk hiring campaign to ensure seamless execution & delivery - we're looking for someone extremely organised with a natural ability to plan & schedule to meet a variety of needs including stakeholder time for interviews, training etc
Demonstrate your understanding of requirements for vetting, endorsement requirements and background checks
Understand compliance, data privacy and governance particularly when it comes to working with government clients
Effectively partner with key stakeholders, keeping them up to date on progress against targets
Have a drive for process improvement and systems optimisation, demonstrating an ability to streamline processes to ensure efficiency and scalability
Have a keen eye for detail and an ability to organise, plan and deliver to tight deadlines
Be able to effectively communicate at all levels, you'll need to be able to engage with senior stakeholders, and work closely with colleagues in the wider people team
Be adaptable and able to work with changing priorities and processes
Have a team mentality and mindset
Ideally looking for someone with prior experience using Workable
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work -we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
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