Job Description

A LITTLE ABOUT US:

Sengistix – your go-to support tech partner, dedicated to enhancing the lives of those with disabilities and age-related needs, empowering them to live independently and securely.

With our SENS (Secure Environmental Network Support) and SENS Vision products, we keep a vigilant eye on their well-being, ensuring their health and safety are always top priority.

If you're passionate about helping others but find the physical demands of traditional caregiving overwhelming, Sengistix offers the perfect solution.

We're not just another tech company – we're trailblazers in health and safety monitoring, committed to pioneering new care solutions for both individuals and caregivers alike.

Ready to join the revolution? Learn more at sengistix.com.

WE OFFER:

• Starting range of $18.00/hour
• Part-time weekends (Sat 4p-12a & E/O Sun 4pm-12am)
• On-site, in-office role
• 21 Days of PTO that increases with tenure
• FREE Long-term Life Insurance
• 401(k) plan with 3% match available
• No scheduled   over-time
• Low-Stress environment- Ideal for students needing a "study hour"
• Pet Insurance
• Medical, dental, and vision (Domestic partners eligible for Dental)
• Supplemental Insurance, FSA and HSA
• Tapcheck – Access 50% of your wages before payday
• Seniors encouraged to apply
• Veterans encouraged to apply

Job Description

WHO ARE YOU:

• Are you passionate about sharing your tech know-how with others, whether they're students, patients, or even grandma?
• Your abundance of patience ensures you stick around until they've got it down pat.
• Quality care and top-notch customer service are your jam – you're all about going the extra mile and connecting with people.
• Whether you're a stay-at-home mom, a full-time student, or enjoying retirement, you're on the lookout for a hassle-free side gig.
• You thrive in a relaxed setting but can seamlessly juggle multiple folks needing your expertise without breaking a sweat.
• This position equivocates to a Level one help desk in a standard technology environment

WHAT YOU’LL DO:

Be the guardian angel for individuals with disabilities or age-related needs using cutting-edge video monitoring and sensor tech. Swiftly respond to alerts, following protocols to the letter – whether it's reaching out to house staff, management, or even local authorities – ensuring every issue gets sorted pronto or a solid action plan is in place.

• Your friendly demeanor shines as you communicate with and serve the individuals in your care, ensuring their well-being and peace of mind are always front and center.

• No tech glitch stands a chance against you! You're the troubleshooter extraordinaire, adept at fixing sensors, systems, monitors, and call lists with ease.

Qualifications

WHAT WE LOOK FOR:

• High school diploma or equivalent
• At least 18 years of age
• One year of hands-on experience engaging with customers, patients, or students, like working in a call center, hospital/clinic, school, providing hospitality services, or aiding in a help desk environment.

NICE TO HAVE:

• Experience in healthcare or working as a caregiver 
• Strong computer skills and experience in a variety of software tools
• Experience in multiple technology platforms, including internet connectivity and Customer Relationship Management systems such as Salesforce.com (CRM) preferred

Additional Information

Sengistix is an affirmative action and equal opportunity employer. At Sengistix, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

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