Job Description

Note: This is a part-time position with the potential to transition into a full-time role.

Job Summary

The Audio-Visual Integration Technician is responsible for pulling and terminating cables, understanding cable flow and installation, installing equipment using wire diagrams, and programming proprietary AV systems for the Company’s clients. Our client installs and programs digital billboard displays for commercial settings. This role will involve patching into the equipment and installing media programs and displays as well as troubleshooting those displays. 

Essential Duties and Responsibilities

• Dress, label, pull, cut, and terminate cables.

• Install, connect, and manage video routers and switches.

• Install cameras and displays of various sizes, including wall-mounted panels.

• Identify cable types including, but not limited to: SVID, Composite, RBGHV, CAT5/6, SDI, Fiber, HDMI, and DVI.

• Program various AV equipment.

• Troubleshoot audio visual advertisement displays.

• Maintain inventory of repair and replacement parts, including recording serial and model numbers.

• Complete daily reports, project photos, timecards, and project updates.

• Collaborate with team members and management to deliver world-class customer service.

• Complete assigned projects with high quality and in compliance with project scope.

• Adhere to the Company’s Mission, Vision, and Values.

• Perform other duties as assigned by the Manager.

Specific Job Knowledge, Skills, and Abilities

• Proficiency with tools including voltage meters, soldering irons, tone generators, multimeters, cable toners, cable strippers, and network cable testers.

• Ability to dress equipment racks.
• Ability to patch into network systems and install multimedia displays

• Ability to read, interpret, and communicate reflected ceiling plans, elevation drawings, and room-flow diagrams.

• Ability to identify and understand various source plates.

• Basic knowledge of AC/DC voltage.

• Proficiency with Microsoft Office and web-based portals.

• Ability to work in tight or confined spaces (e.g., ceiling panels, closets, interstitial spaces).

• Ability to quickly learn new software and operate mobile devices.

• Strong decision-making skills with the ability to escalate issues quickly.

• Ability to respond professionally to sensitive inquiries or complaints.

Basic Qualifications

• High School Diploma or equivalent.
• Experience with Crestron/Extron 
• Minimum of 2 years of AV experience, preferably in conference room setups and installations.

Preferred Qualifications

• Completion of a trade school program in AV technologies.

• Certifications such as AVIXA, Crestron, Extron, Dante, Biamp, or related credentials.

• Experience pulling and terminating fiber optic cable for large-scale AV installations.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Physical Requirements / Working Environment

Employees working in hazardous areas must follow all safety procedures and use required PPE.

This position involves both indoor and outdoor work and may require shouting over loud noise. It includes exposure to hazards such as moving machinery, vehicles, electrical currents, heights, high heat, chemicals, and vibration.

The role requires close visual acuity for tasks such as reviewing data, using a computer, and reading. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

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