Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
...Service Technician is responsible for the delivery, set-up, patient education, and pick-up... ...: Must be 21 years of age Valid Driver's License DOT certification (optional... ...oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health...
Job Type Part-time Description M/W/F 1-6pm Jump-start your healthcare career with Mountain Land Physical Therapy! Work directly with licensed Physical Therapists, gain hands-on clinical experience, and join our Pre-PT Pathway, where over 90% of graduates are accepted...
...every day.**Position Summary:**The Executive Director, Enterprise Sports Sponsorship Strategy and Activation, serves as the Enterprise... ...for employment in accordance with all federal, state and local laws.We are an equal opportunity and affirmative action employer. We...
APPRENTICE AUTO BODY AND FRAME REPAIR TECHNICIANThe Body Shop at Kings AutomallLocated at 4504 Kingswater Dr., Cincinnati, OH 45249Conveniently off I-71 at exit #19 Fields-Ertel Rd. About the Apprentice Body & Frame Technician Position:Our Body Shop a rare opportunity...
...better. Schedule: Part Time Shift : Days Location: Various locations in Orlando, FL The role you'll contribute: The Paramedic is responsible for the provision of care for a patient or an assigned group of patients under the supervision/direction of the...