Role: AV Technician
Location: Ardern hills MN Onsite
Position Type: Contract
Checking all conference rooms on a regular basis
o Test all aspects of rooms equipment
Hardware power status confirmation
Battery levels on items like remotes
Confirm correct functionality of all audio and video features
Troubleshooting technical issues
Work with vendors as needed to resolve issues
o Ensure rooms are in good looking order
Work with facilities to remedy any physical needs of the space
Utilize monitoring solutions to quickly identify and respond to issues
Assist users with immediate room issue or needs
o Troubleshoot active problems in person
o Work with vendors as needed to resolve issues
AV Training
o Hold regular training sessions with the site
Usage of the equipment
Best practices
General AV support questions
Track and respond to ServiceNow work request
Work with the greater AV group on implementing changes to the AV environment at your local site
Point person for all AV needs your site has
Special Projects; work with other team members or manager on AV oriented projects
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