Job Description

Position Summary
This position will be responsible for the daily processes and activities as it relates to PMO. This position shall focus on day-to-day project activities. Additionally, the monitoring and reviewing field/service tickets and assuring all factors and associated activities are accounted for so GDS can bill correctly and fully for all services due from customers.

Essential Duties and Responsibilities

• Assist in planning, coordinating, and executing projects under the guidance of the lead project manager.
• Help monitor project timelines, budgets, and deliverables to ensure projects remain on track.
• Conduct research, data analysis, and prepare reports on project progress and performance metrics.
• Support the development and maintenance of the project documentation, including project plans, status reports, and risk logs.
• Coordinate and schedule meetings, take meeting notes, and track action items.
• Assist in identifying project issues and risks, escalating to project managers.
• Assist in billing/invoicing of services.
• Assist with ticket request and management.
• Will leverage some or all of GDS platforms.
• Stakeholder reporting
• Other duties as assigned by Manager
  

Minimum Qualification (Knowledge, Skills, and Abilities)

• Experience with Microsoft Office Suite, required
• Analytical/problem solving skills and communication skills
• Strong interpersonal skills, positive attitude, and motivation
• Good follow through and follow-up skills
• Ability to read, analyze, and interpret data
• Experience with the billing process, preferred
• Experience in telecom environment, preferred
• Ability to effectively present information to team members
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to maintain consistent and reliable attendance
• Ability to work in a team environment as well as independently

All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national group.

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